Many of the Six Sigma methods successfully used in manufacturing are now being utilized in the transactional and service sectors. This resource provides a roadm

Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U.S. economy is now based on services rather than manufacturi

Service industries have traditionally lagged manufacturing in adoption of quality management strategies and Six Sigma is no exception. While there are a growing

The Breakthrough Program for Increasing Quality, Shortening Cycle Times, and Creating Shareholder Value In Every Area of Your Organization Time and quality are

In the new millennium the increasing expectation of customers and products complexity has forced companies to find new solutions and better alternatives to impr