Recruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book is the first to explore on this importa

* The first text to address this vital subject for educators and organisations in the hospitality sector* Contributed by major experts who have multi-national e

Talent Management Innovations in the International Hospitality Industry explores a wide range of subjects within the talent management field, including employer

This book explores the concept of Employer Branding (EB) as applied to the hospitality sector. Employer branding aims to assist businesses in becoming the emplo

The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Dra