"The 10 Golden Rules of Customer Service (formally titled The $6,000 Egg) represents the costly mistake of removing customer satisfaction from the bottom line.

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A Stoic Guide to the Art of Living a Richer, More Meaningful Life Plato, Aristotle, Socrates, Epictetus, Epicurus, Pythagorus, Aesop—such wisdom, now at your

The most effective leaders start by questioning themselves first. Learn how some of the greatest thinkers in history can help prepare you for your role as a lea

Gratitude, transparency and diligence can take your reputation from mediocre to stellar in no time. If you approach each interaction as an opportunity to forge