This book is divided into six parts, which are organized to guide the reader step by step from the macro level of the cruise industry to the micro level of oper

After decades of solid growth, the worldwide ocean cruise sector has become a noticeable economic factor and a significant employer. In the way it combines soci

This book addresses innovation management and product development in the cruise tourism industry. It explains how experience management has evolved from a stric

Cruise Operations Management: Hospitality Perspectives provides a comprehensive and contextualized overview of hospitality services for the cruise industry. As

Completely updated and revised, Cruise Ship Tourism, 2nd Edition covers the economic, social and environmental impacts of cruising, combining the latest knowled