Listening is harder than it looks- but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor

Most people listen at less than a quarter of their capacity. We're overwhelmed with information, pulled in different directions, and have usually not been taugh

Suggests ways in which a person may increase their listening capabilities.

This book isn’t just about being in business; it’s about the business of being. But when you stop to think about it, each of us is like a small business. Su