The Essential Guide to Workplace Mediation and Conflict Resolution
Author | : Nora Doherty |
Publisher | : Kogan Page Publishers |
Total Pages | : 209 |
Release | : 2008-04-03 |
ISBN-10 | : 9780749454302 |
ISBN-13 | : 074945430X |
Rating | : 4/5 (30X Downloads) |
Download or read book The Essential Guide to Workplace Mediation and Conflict Resolution written by Nora Doherty and published by Kogan Page Publishers. This book was released on 2008-04-03 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies. Applicable to not only one-on-one conflict, but also at team and board room level, this is the book for you whether you are in the front line and have to anticipate, pre-empt or defuse conflicts in support of productive working relationships, are already a mediator or are training to become one.