This is the first book to offer practical advice on intranet management, based on the work of the author as an intranet consultant over the past fifteen years.

To avoid serious bottlenecks, components of the Internet and of intranets-such as servers, browsers, and the access networks-must be properly designed, implemen

In systems analysis, programming, development, or operations, improving productivity and service - doing more with less - is the major challenge. Regardless of

IT management and staff are called upon to perform the almost-impossible tasks of evaluating, purchasing, integrating, and maintaining complex IT systems, and d

Just a decade ago, many industry luminaries predicted the collapse of the centralized data center and IT structure. In its place would be a more decentralized c