THE CLASSIC BESTSELLING GUIDE Revised, expanded, and updated to meet the demands of doing business in the Digital Age with sample letters, e mail, and voice mes

Offers tips on effective business communication, and contains over three hundred sample business letters for different business situations.

Gives advice on composing effective business letters and provides more than a hundred sample letters related to special requests, payment transmittals, sales, p

With hundreds of ready-to-use model business letters that you can adapt for your own business correspondence! These clear, easy-to-follow sample letters cover t

This book/CD-ROM reference for professionals teaches letter-writing basics and offers style and grammar guidelines, along with some 365 sample letters for sales