Many countries are still struggling to adapt to the broad and unexpected effects of modernization initiatives. As changes take shape, governments are challenged

The Third Edition of this successful textbook introduces students to the major concepts, models, and approaches surrounding the public sector. Now fully updated

"A landmark in the debate on the future of public policy."—The Washington Post.

Grounded in solid research, Social Media in the Public Sector explores the myriad uses of social media in the public sector and combines existing practices with

Filling a gap in project management literature, this book supplies managers and administrators—at all levels of government—with expert guidance on all aspec