Society, globally, has entered into what might be called the "service economy." Services now constitute the largest share of GDP in most countries and provide t

Society, globally, has entered into what might be called the “service economy.” Services now constitute the largest share of GDP in most countries and provi

Communication research is evolving and changing in a world of online journals, open-access, and new ways of obtaining data and conducting experiments via the In

Today, as never before, healthcare has the ability to enhance the quality and duration of life. At the same time, healthcare has become so costly that it can ea

Whilst innovation has traditionally focused on manufacturing, recently research surrounding service innovation has been flourishing. Furthermore, as consumers b