TQM in the Service Sector
Author | : R.P. Mohanty & R.R. Lakhe |
Publisher | : Jaico Publishing House |
Total Pages | : 401 |
Release | : 2008-02-01 |
ISBN-10 | : 9788172249533 |
ISBN-13 | : 8172249535 |
Rating | : 4/5 (535 Downloads) |
Download or read book TQM in the Service Sector written by R.P. Mohanty & R.R. Lakhe and published by Jaico Publishing House. This book was released on 2008-02-01 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The service sector contributes to the economy by absorbing surplus labor released from the agriculture and manufacturing sectors due to automations. It plays a positive role in maintaining economic stability. This sector covers many organizations such as health-care, education, banking, municipalities,etc. This book is about understanding TQM concepts and applications in the service sector.