Effective June 1, 1998, The MIT Press no longer distributes titles for the AEI Press. Orders for this book should be placed with: AEI Press c/o Publishers Resou

The idea that healthcare and education should be provided as universal public services to all who need them is widely accepted. But why leave it there? Why not

The Universal Service Desk (USD) – Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and h

New laws, global competition, technological advances, and evolving societal values toward disability all demand the integration of universal and accessible desi