“This hands-on book is full of reflection exercises to help you spot the hidden patterns in your regular clashes and learn how to defuse them.” —Adam Gran

Bringing warring parties to the negotiating table is the aim of any peace process. But what happens when those negotiations falter and conflict resolution fails

This book discusses the following questions: Why are some conflicts so enduring and why is conflict resolution so hard? The author begins by introducing two con

This book investigates intractable conflicts and their main verbal manifestation - radical disagreement – and explores what can be done when conflict resoluti

Within the past few years, innovative methods have been developed not only to settle disputes out of court but also to supplement or replace the means by which