The ITSM Process Design Guide

The ITSM Process Design Guide
Author :
Publisher : J. Ross Publishing
Total Pages : 257
Release :
ISBN-10 : 9781604270495
ISBN-13 : 1604270497
Rating : 4/5 (497 Downloads)

Book Synopsis The ITSM Process Design Guide by : Donna Knapp

Download or read book The ITSM Process Design Guide written by Donna Knapp and published by J. Ross Publishing. This book was released on 2010-08-15 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ITSM Process Design Guide: Developing, Rengineering and Improving IT Service Management closes the knowledge gap by providing detailed guidance on assessing, designing, measuring, and integrating ITSM processes. The advice and techniques in this book apply unilaterally to every IT service provider and ITSM framework, standard, and maturity model.


The ITSM Process Design Guide Related Books

The ITSM Process Design Guide
Language: en
Pages: 257
Authors: Donna Knapp
Categories: Business & Economics
Type: BOOK - Published: 2010-08-15 - Publisher: J. Ross Publishing

DOWNLOAD EBOOK

The ITSM Process Design Guide: Developing, Rengineering and Improving IT Service Management closes the knowledge gap by providing detailed guidance on assessing
A Guide to Service Desk Concepts
Language: en
Pages: 0
Authors: Donna Knapp
Categories: Computers
Type: BOOK - Published: 2013-02-21 - Publisher: Cengage Learning

DOWNLOAD EBOOK

Translate technical expertise into an effective career in computer user support with the help of Knapp's A GUIDE TO SERVICE DESK CONCEPTS, 4E. This trusted, con
Learning as Social Practice
Language: en
Pages: 280
Authors: Gunther Kress
Categories: Education
Type: BOOK - Published: 2021-05-18 - Publisher: Routledge

DOWNLOAD EBOOK

This book studies learning as a social enterprise, contextually situated, organized and assessed. It gives a broad theoretic grounding for an understanding of l
IAIC Transactions on Sustainable Digital Innovation (ITSDI) The 1st Edition Vol. 1 No. 1 October 2019
Language: en
Pages:
Authors: IAIC Transactions on Sustainable Digital Innovation (ITSDI)
Categories: Computers
Type: BOOK - Published: 2021-05-31 - Publisher: IAIC BANGUN BANGSA

DOWNLOAD EBOOK

ITSDI (IAIC Transactions on Sustainable Digital Innovation) is a scientific journal organized by Pandawan & Aptikom Publisher and supported by IAIC (Indonesian
Enterprise Interoperability VII
Language: en
Pages: 333
Authors: Kai Mertins
Categories: Technology & Engineering
Type: BOOK - Published: 2016-10-18 - Publisher: Springer

DOWNLOAD EBOOK

A concise reference to the state of the art in systems interoperability, Enterprise Interoperability VII will be of great value to engineers and computer scient