Active Listening

Active Listening
Author :
Publisher : John Wiley & Sons
Total Pages : 32
Release :
ISBN-10 : 9781118155325
ISBN-13 : 1118155327
Rating : 4/5 (327 Downloads)

Book Synopsis Active Listening by : Center for Creative Leadership (CCL)

Download or read book Active Listening written by Center for Creative Leadership (CCL) and published by John Wiley & Sons. This book was released on 2011-08-15 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: Active listening is a person’s willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead.


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