Business Process Modeling, Simulation and Design covers the design of business processes from a broad quantitative modeling perspective. The text presents a mul

Ten years ago, groupware bundled with email and calendar applications helped track the flow of work from person to person within an organization. Workflow in to

To large organizations, business intelligence (BI) promises the capability of collecting and analyzing internal and external data to generate knowledge and valu

A collection of theoretical and practical contributions to the modelling of business processes as the key to success for todays companies and organisations. The

This book describes in detail how ARIS methods model and identify business processes by means of the UML (Unified Modeling Language), leading to an information