This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. CONT

The certification program of the Club Managers Association of America guided the content development of this textbook, which introduces students to the complex

Professional foodservice managers are faced with a wide array of challenges on a daily basis. Controlling costs, setting budgets, and pricing goods are essentia

Accompanying DVD contains videos & PowerPoint presentations on different aspects of hotel houskeeping .