. Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational be

This collection of 18 case studies covers a broad range of subjects related to health care quality improvement efforts. Ideal as complement to the new Fourth Ed

Health Administration

Designed for department directors, physician chiefs, product and service line managers, improvement team leaders and facilitators, administrators, and trainers,

Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research f