Private companies that respond poorly to a crisis may go bankrupt, wiping out investments and jobs. Charities that respond poorly to a crisis may lose donations

Crisis Communication in Canada offers a unique scholarly and professional contribution, synthesizing recent research and providing a context for practical advic

Journalism in Crisis addresses the concerns of scholars, activists, and journalists committed to Canadian journalism as a democratic institution and as a set of

The second edition of Crisis Communications: A Practice Approach offers the same guide to the theory and practice of modern crisis communications as the first e

The go-to guide for learning what to say and how to say it In this climate of near constant streams of media messages, organizations need to know how to effecti