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Consumer markets are often extremely competitive. For example, wireless service providers or consumer electronics have come to understand that an exemplary prod
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Customer-Driven Operations Management: Aligning Business Processes and Quality Tools to Create Operational Effectiveness in Your Company
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The global economy is witnessing previously unseen levels of competitiveness, forcing business leaders to contend with unprecedented challenges. No longer can c
Customer-Driven Project Management
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In recent years, the supply chain has become a key element to the survival and prosperity of organisations in different industry sectors. Organisations dealing