Customer Service in Tourism and Hospitality
| Author | : Simon Hudson |
| Publisher | : Goodfellow Publishers Ltd |
| Total Pages | : 306 |
| Release | : 2017-09-30 |
| ISBN-10 | : 9781911396475 |
| ISBN-13 | : 1911396471 |
| Rating | : 4/5 (471 Downloads) |
Book Synopsis Customer Service in Tourism and Hospitality by : Simon Hudson
Download or read book Customer Service in Tourism and Hospitality written by Simon Hudson and published by Goodfellow Publishers Ltd. This book was released on 2017-09-30 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fully revised and updated new edition of this bestselling text. New material covers issues such as the sharing economy, technology (Virtual Reality and use of robots) and use of big data to personalize experiences and encourage loyalty.
