Offers a conceptual framework and a compendium of techniques, practical guide-lines and tips for managers in both the public and private sectors and those invol

"Professors of research methods across the social sciences will find Diagnosing Organizations, Third Edition an invaluable text for their courses."--Jacket.

Getting the right diagnosis is a key aspect of health care - it provides an explanation of a patient's health problem and informs subsequent health care decisio

Performance Management Systems and Strategies aims to provide extensive theoretical knowledge with practical overtones for students, and application-based knowl