As governments worldwide are entering the digital age, there are increasing expectations from citizens and stakeholders for a more responsive, efficient, and op

With the widespread knowledge and use of e-government, the intent and evaluation of e-government services continues to focus on meeting the needs and satisfacti

With the modernization of services offered through the internet, many traditional face-to-face services have adopted new e-service phenomena. Especially prevale

Volume 23B includes two chapters covering problems and implementations of solutions in e-services adoption processes in developing nations. These are exciting a

"This book provides examinations of the adoption and impact of e-government"--Provided by publisher.