Environmental certification is an effective tool for managing the environmental impact of companies, leveraging their competitive capabilities and ensuring thei

The do-it-yourself manual, with steps to success and simple explanatory notes, designed for real companies. ISO 14001 Environmental Certification Step by Step h

Sustainability applies to everybody. But everybody applies it differently, by defining and shaping it differently—much as water is edged and shaped by its con

The literature on ISO standards is scattered around a broad collection of journals, making it difficult to get an overview of what we know about Management Syst

The book describes the most important quality management tools (e.g. QFD, Kano model), methods (e.g. FMEA, Six Sig-ma) and standards (e.g. IS0 9001, ISO 14001,