Applicable for all types of libraries. Needs assessment can be defined as the process of using one or more techniques to collect and analyze data on library use

Comprised of fifteen chapters written by experienced consumer health librarians, The Medical Library Association Guide to Providing Consumer and Patient Health

If you want to provide an information service that truly fulfils your users' needs, this book is essential reading. Analysing and assessing the information need

"Bosch, Promis, and Sugnet provide an extensive bibliography of a variety of print and electronic sources organized by subject and conclude with a comprehensive

Packed with discussion questions, activities, suggested additional references, selected readings, and many other features that speak directly to students and li