Difficult conversations are a part of life, but how you approach them determines the outcome. Handle Tough Conversations with Confidence shows you how to naviga

Difficult conversations are inevitable, but handling them well is a skill that can transform relationships and business success. This book teaches you how to ap

The 4 MILLION+ bestseller that revolutionized business communications—updated for today’s workplace. Keep your cool and get the results you want when faced

Becoming a partner in a professional services firm is for many ambitious fee-earners the ultimate goal. But in this challenging industry, with long hours, high

Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adju