There was a time when people were committed to working hard and being productive in the work force. Today, however, some workers have an entitlement mentality a

No business can afford problem employees, but what can you do about them? Written by two employment lawyers, this book is packed with the legal and practical in

Healthcare executives must keep their problem employees in line (and keep turnover to a minimum) or fire them without incurring legal consequences. Yet, it is d

Offers proven techniques for creating a trouble-free workplace and offers immediate fixes for handling your problem employee of the moment." - Small Business Op

In an increasingly globally diverse workforce, it's vitally important that leaders understand their team inside and out. This takes a new toolbox of skills for