"This book works to provide practical knowledge based on a sound theoretical foundation for allowing people to engage in a meaningful dialogue as they make deci

A fresh research approach that bridges the study of human information interaction and the design of information systems. Human information interaction (HII) is

The amount of information available for any realistic complex situation is likely to overwhelm most users, as well as stymie any designer tasked with presenting

This volume explores the issue of content in the design and presentation of information in technical communication contexts. It is intended for technical commmu