Based on four empirical studies, Moritz Merkle examines the introduction of humanoid robots to the frontline service encounter in a customer-centric approach fo

Humanoid robots are highly sophisticated machines equipped with human-like sensory and motor capabilities. Today we are on the verge of a new era of rapid trans

This book provides state of the art scientific and engineering research findings and developments in the field of humanoid robotics and its applications. It is

The truth about robots: two experts look beyond the hype, offering a lively and accessible guide to what robots can (and can't) do. There’s a lot of hype abou