This volume brings together two highly researched but also highly controversial concepts, those of politeness and implicature. A theory of implicature as social

This handbook comprehensively examines social interaction by providing a critical overview of the field of linguistic politeness and impoliteness. Authored by o

This volume covers the field of linguistic (im)politeness in a particular mediated, customer-oriented setting. It is the first book to do so across telephone, e

Pragmatics is the study of human communication: the choices speakers make to express their intended meaning and the kinds of inferences that hearers draw from a

Offers an accessible and thorough introduction to implicatures in pragmatics, and its interfaces with language and cognition.