This casebook, designed as a companion volume to Richard J. Schonberger's "World Class Manufacturing: The Lessons of Simplicity Applied," contains 26 cases that

In his best-selling book Japanese Manufacturing Techniques, Richard J. Schonberger revolutionized American manufacturing theory and, more important, practice. I

This book deals with World Class Operations Management (WCOM), detailing its principles, methods and organisation, and the results that this approach can bring