Information Systems Success Measurement presents a comprehensive review of the foundations, the trends, and the future challenges of IS success measurement in o

"This book explores new approaches which may better effectively identify, explain, and improve IS assessment in organizations"--Provided by publisher.

Information Systems Success Measurement focuses on insights and developments related to system success, including comparisons of system success instruments, val

The overall mission of this book is to provide a comprehensive understanding and coverage of the various theories and models used in IS research. Specifically,

Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the cruci