This book represents the synthesis of twenty years of consulting. It integrates best practices from consulting firms, colleagues, and clients. I would first lik

Authors Metcalf and Palmer define leadership from a thoughtful, new perspective and provide a six-step process for developing strong leadership qualities. Leade

Describing proven, field techniques that educate the reader and allow her/him to develop healthcare systems to service the twenty first century population.

This book presents unique insights and advice on defining and managing the innovation transformation journey. Using novel ideas, examples and best practices, it

"This is the most complete change methodology we have found anywhere." —Pete Fox, General Manager, Corporate Accounts, Microsoft US In these turbulent times,