This book explores the social dynamics of the interaction between inspectors and their inspectees in the public sector. Government inspectors have a crucial rol

This report provides guidance to policy makers on improving regulatory enforcement and inspections and provides some examples of good practices in this area.

On the ground floor of government, citizens interact with teachers, medical staff, police officers and other professionals in public service. It is during these

Probation officers (POs) supervise citizens serving a sanction within the community under conditions restricting their liberty. This thesis proposes two empiric

This book transcends current debate on government regulation by lucidly outlining how regulations can be a fruitful combination of persuasion and sanctions. The