Shows how collaboration and teamworking can be enhanced through knowledge networking Concerned with people, processes and practicalities not theory and technolo

"This book analyzes different types of virtual communities, proposing Knowledge Management as a solid theoretical ground for approaching their management"--Prov

A complete set of best practices, tools, and techniques for turning conversations into a rich source of business information Many organizations are now recogniz

This title discusses technology, policy and management in a context much influenced by a dynamic of change and a necessary balance between the creation and diff