"How can you argue with the core principles of Lean, that you focus on what provides value to your customer and eliminate work that is not necessary (muda)? Int

The Lean Audit allows you to determine operational health and maturity level by assessing people, processes, and systems, so you can make an accurate comparison

Lean, Agile, and the Toyota Production System are transforming everything... how cars are made, software is designed, health care is delivered, even how utiliti

Auditors from any industry must "learn the language of upper management" if they truly want to effect positive change throughout their environments. If quality

The author’s lessons learned—during more than 25 years of hands-on quality management experience in environments including manufacturing, medical devices, mil