After much debate by business professionals, organizational conflict is now considered normal and legitimate; it may even be a positive indicator of effective o

Conflict in business and personal relationships is inevitable--much of the success of companies depends on how well they respond to it. Developing rapport, coll

Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale ind

George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that

Conflict is a persistent fact of organizational life. Much of it, however, rarely becomes public and instead is expressed `behind the scenes' in such forms as a