This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the act

Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary o

Types and sources of conflict; Methods of conflict resolution and problem solving; The language of conflict and problem solving; Personal styles of conflict res

An introduction to the theory and practice of conflict management. This text first describes the components and dynamics of interpersonal conflict then the vari