Related Books
Language: en
Pages: 154
Pages: 154
Type: BOOK - Published: 2006 - Publisher: Trafford on Demand Pub
How do you measure and report your ITIL processes? Which ITIL metrics matter the most to Senior Executives? Finally, there is a book that shows you how! This is
Language: en
Pages: 199
Pages: 199
Type: BOOK - Published: 2013-12 - Publisher: Trafford Publishing
How do you measure and report your IT services and processes? Which metrics matter the most to senior executives? Finally, here is a book that shows you how! No
Language: en
Pages: 176
Pages: 176
Type: BOOK - Published: 2016 - Publisher:
This guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this
Language: en
Pages: 507
Pages: 507
Type: BOOK - Published: 2012-02-29 - Publisher: IGI Global
"This book explores new approaches which may better effectively identify, explain, and improve IS assessment in organizations"--Provided by publisher.
Language: en
Pages: 257
Pages: 257
Type: BOOK - Published: 2010-08-15 - Publisher: J. Ross Publishing
The ITSM Process Design Guide: Developing, Rengineering and Improving IT Service Management closes the knowledge gap by providing detailed guidance on assessing