Operational Excellence is achieved when all employees in your organization can see the flow of value to your customers and can make adjustments to that flow bef

Beyond Six Sigma and Lean! Design your processes to facilitate real business growth, in both healthy and unhealthy economies Design for Operational Excellence d

Following in the footsteps of its bestselling predecessor, Kevin J. Duggan, an executive mentor and recognized authority on Lean and Operational Excellence, dra

Operational Excellence is achieved when all employees in your organization can see the flow of value to your customers and can make adjustments to that flow bef

While more and more companies are aggressively pursuing Operational Excellence by employing Six Sigma, Lean, and other continuous improvement methods, the conce