When overseas travel agency owners and directors, predominantly fromMiddle Eastern countries visitedmy Istanbul office and sawmy “Travel Management” book pu

Covering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Consideri

Changes within the travel industry, such as globalization, consumerism, and advancements in technology, have transformed travel agencies into highly competitive

From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns.

The growth of internet access and the entry of smartphones into everyday life has provided a revolutionary way for consumers to interact with businesses through