This fascinating new core textbook, authored by a highly respected academic with over a decade of industry experience, takes a global and strategic approach to

Describes how to build a competitive edge by developing superior operations This comprehensive, practice-oriented text illustrates how healthcare organizations

Concise, engaging, relevant: light on quantitative techniques and packed with cases offering a real-world perspective, this text provides the most accessible ap

Operations Management in Context provides students with excellent grounding in the theory and practice of operations management and its role within organization