Related Books

ITIL V3 Planning to Implement Service Management
Language: en
Pages: 336
Authors: Colin Rudd
Categories: Business & Economics
Type: BOOK - Published: 2010 - Publisher: The Stationery Office

DOWNLOAD EBOOK

This handbook provides advice and guidance to organisations considering implementing service management. It features a six-step process to planning service mana
Implementing ITIL
Language: en
Pages: 0
Authors: Randy A. Steinberg
Categories: Computer technical support
Type: BOOK - Published: 2005 - Publisher:

DOWNLOAD EBOOK

How do you implement ITIL? Finally, there is a book that shows you how! This is not a theoretical treatise, but a practical guide that shows you the activities
The Practical Guide To World-Class IT Service Management
Language: en
Pages: 459
Authors: Kevin J. Smith
Categories: Business & Economics
Type: BOOK - Published: 2017-03-21 - Publisher: Outskirts Press

DOWNLOAD EBOOK

This guide contains 6 Core and 12 World-Class processes each of which is described in chapters that provide a logical view of the element itself and why it is i
Application Management
Language: en
Pages: 184
Authors: Grande-Bretagne. Office of Government Commerce
Categories: Business & Economics
Type: BOOK - Published: 2002 - Publisher: The Stationery Office

DOWNLOAD EBOOK

"Addresses the complex subject of managing applications from the initial business need, through the Application Management lifecycle, up to and including retire
A Blueprint for Implementing Best Practice Procedures in a Digital Forensic Laboratory
Language: en
Pages: 1074
Authors: David Lilburn Watson
Categories: Law
Type: BOOK - Published: 2023-11-09 - Publisher: Academic Press

DOWNLOAD EBOOK

Digital Forensic Processing and Procedures: Meeting the Requirements of ISO 17020, ISO 17025, ISO 27001 and Best Practice Requirements, Second Edition provides