The IABC Guide for Practical Business Communication: A Global Standard Primer follows two previous books that addressed best practices in organizational communi

Practical tools matched with recognizable work scenarios to help anyone address the most common workplace relationship issues.

This is a book for anyone who is working or training in a professional, managerial, administrative or secretarial role which demands effective communication and

This book is about the business of speaking. Specifically, it's for those who are paid (or want to be!) to deliver their message. You'll find what you need to j