The definitive guide to queueing theory and its practical applications—features numerous real-world examples of scientific, engineering, and business applicat

This is a graduate level textbook that covers the fundamental topics in queuing theory. The book has a broad coverage of methods to calculate important probabil

This introductory textbook is designed for a one-semester course on queueing theory that does not require a course on stochastic processes as a prerequisite. By

The aim of this book is to reflect the current cutting-edge thinking and established practices in the investigation of queueing systems and networks. This secon

3. 2 The Busy Period 43 3. 3 The M 1M IS System with Last Come, First Served 50 3. 4 Comparison of FCFS and LCFS 51 3. 5 Time-Reversibility of Markov Processes