This book investigates the professional needs and training requirements of an ever-changing public service workforce in Australia and the United Kingdom. It exp

The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service challenges traditional public administration theory and its disavowal of the e

This timely Handbook unpacks the underlying common factors that give rise to corrupting environments. Investigating opportunities to deliver ethical public poli

This timely Handbook examines performance management research specific to the public sector and its contexts, and provides suggestions for future developments i

Ten 'heretics', all leading thinkers and practitioners in their professional fields, explain the disastrous effects of New Public Management across a range of p