Customer Experience Innovation

Author	: Robert Dew
Publisher	: Emerald Group Publishing
Total Pages	: 232
Release	: 2018-08-13
ISBN-10	: 9781787547872
ISBN-13	: 1787547876
Rating	: 4/5 (876 Downloads)

DOWNLOAD EBOOK

Book Synopsis Customer Experience Innovation by : Robert Dew

Download or read book Customer Experience Innovation written by Robert Dew and published by Emerald Group Publishing. This book was released on 2018-08-13 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and small companies.

Customer Experience Innovation Related Books

Language: en
Pages: 232

Customer Experience Innovation

Authors: Robert Dew

Categories: Business & Economics

Type: BOOK - Published: 2018-08-13 - Publisher: Emerald Group Publishing

DOWNLOAD EBOOK

This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and small compan

Language: en
Pages: 348

New Service Development

Authors: James A. Fitzsimmons

Categories: Business & Economics

Type: BOOK - Published: 2000 - Publisher: SAGE

DOWNLOAD EBOOK

This text addresses the issues of how to develop new service products - where the concept of service has moved from transaction to experience. The authors draw

Language: en
Pages: 263

X: The Experience When Business Meets Design

Authors: Brian Solis

Categories: Business & Economics

Type: BOOK - Published: 2015-10-13 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

Welcome to a new era of business in which your brand is defined by those who experience it. Do you know how your customers experience your brand today? Do you k

Language: en
Pages: 289

Service Innovation: How to Go from Customer Needs to Breakthrough Services

Authors: Lance Bettencourt

Categories: Business & Economics

Type: BOOK - Published: 2010-06-25 - Publisher: McGraw Hill Professional

DOWNLOAD EBOOK

Advance praise for Service Innovation: "To the CEOs of all service companies I deal with: READ THIS BOOK!" -- Dave Wascha, senior director, Bing Product Managem

Language: en
Pages: 273

Strategic Design Thinking

Authors: Natalie W. Nixon

Categories: Design

Type: BOOK - Published: 2015-10-22 - Publisher: Bloomsbury Publishing USA

DOWNLOAD EBOOK

Who can design? For too long, that question has highlighted the supposed division between right-brain dominant “creative types” and left-brain dominant “a