Social media is playing a growing role within public administration, and with it, there is an increasing need to understand the connection between social media

This book provides practical know-how on understanding, implementing, and managing main stream social media tools (e.g., blogs and micro-blogs, social network s

A state-of-the-art account of what we know and do not know about the effects of digital technology on democracy.

Recent technological advancements have made it possible to use moderated discussion threads on social media to provide citizens with a means of discussion conce

A multidisciplinary collection on global public entity strategic communication Research into public sector communication investigates the interaction between pu