There is only one opportunity to make a good a start and this Pocketbook will help new managers do just that. Central to The Starting in Management Pocketbook a

The new, 2nd edition of the Key Account Manager's Pocketbook gives practical advice on how to keep and develop important customers, thereby maximising ongoing r

Practical tips, tools and techniques to ensure you identify the real issues and make balanced choices that add value.

It's every new teacher's first concern and it's an area about which even the most experienced teachers are never complacent - how to control their classes. This

Quick to establish itself as a Pocketbook front runner,The Project Management Pocketbook provides team leadersand team members with useful tips and tools for ef