Service advisors have the most difficult job in the automotive service industry...and that's without knowing anything about the technical aspects of an automobi

In 'Service Advising and Management', students gain the communication, customer service, and automotive knowledge they need to balance competing demands from cu

In 'Service Advising and Management', students gain the communication, customer service, and automotive knowledge they need to balance competing demands from cu

When your service department is struggling to reach its goals and management is breathing down your neck, who can you turn to for help? In The Irreplaceable Ser

Service Advisors in the Automotive industry create, arguably, more gross profit than any other employee in the dealership and receive the least amount of traini